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Trackers

Admins can manage trackers. Trackers allows you to categorize project issues. Three trackers are enabled by default, Task, Problem and Support.

Trackers

From the tracker list, we got the following columns:

  • Tracker: Name of the tracker.
  • Default Status: The default issue issue status applied when the tracker is assigned to a new issue.
  • Description: Brief description of the tracker.

New Tracker​

Clicking on New Tracker, you will be prompted to fill the following form:

  • Name: Name of the tracker.
  • Default Status: Defines the default issue status if the tracker is applied.
  • Issues displayed in roadmap: Displays issues with this tracker on roadmap.
  • Description: Brief text describing of the tracker.
  • Standard fields: Available fields that appear when the tracker is selected. All are ticked by default.
  • Custom Fields: Available custom fields that appear when the tracker is selected.
  • Copy Workflow from: Copies workflow from another tracker to the current tracker.
  • Projects: Selects the projects the tracker will appear as an option when creating or editing issues.

Editing a tracker by clicking its name will allow you to modify the same fields.

New Trackers

Summary​

Clicking on Summary will display a table for trackers and available fields. You can quickly edit which Standard and Custom fields appear for each tracker on issues.

Summary

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